At 7win, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data 7win collects, why it is collected, how it is used, and what rights you have over your own information. Please read it carefully before using the platform.
Summary: 7win collects only the data it needs to operate your account, process payments, and keep the platform secure. Your data is never sold to third parties. You have the right to access, correct, and delete your personal information at any time by contacting support.
7win operates the online casino and sports betting platform available at 7win-7win.net. When this Privacy Policy refers to "7win", "we", "us", or "our", it means the operator of the 7win platform. When it refers to "you" or "your", it means any person who visits, registers on, or uses the 7win platform in any capacity.
7win is the data controller for all personal data collected through the platform. This means 7win is responsible for deciding how and why your personal data is processed. If you have any questions about how 7win handles your data, you can contact the support team at [email protected] at any time.
This Privacy Policy applies to all personal data collected through the 7win website, mobile application, and any other channel through which you interact with 7win. It does not apply to third-party websites or services that may be linked from the 7win platform.
7win collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically through your use of the platform. Here is a breakdown of what 7win collects and why.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or verification |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Payment Data | bKash, Nagad, or Rocket mobile wallet number | Provided by you when making a deposit or withdrawal |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, game history | Generated automatically through your use of the platform |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically when you access the platform |
| Usage Data | Pages visited, time spent on platform, features used | Collected automatically via cookies and analytics tools |
| Communications Data | Support chat transcripts, emails sent to 7win | Collected when you contact 7win support |
7win does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required for identity verification purposes and with your explicit consent.
7win uses your personal data only for the purposes described in this Privacy Policy. The main purposes for which 7win processes your data are as follows:
Marketing Opt-Out: If you no longer wish to receive marketing communications from 7win, you can opt out at any time by updating your notification preferences in your account settings or by contacting support at [email protected].
7win processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
7win does not sell your personal data to any third party under any circumstances. However, 7win may share your data with carefully selected third-party service providers who assist in operating the platform. All such third parties are contractually required to process your data only for the specific purpose for which it was shared and in accordance with applicable data protection standards.
The categories of third parties with whom 7win may share your data include:
7win never shares your personal data with advertisers, data brokers, or any other commercial third parties for their own marketing purposes. Your data stays within the 7win ecosystem and its trusted operational partners only.
7win uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file that is stored on your device when you visit a website. Cookies do not contain your personal information such as your name or payment details.
The types of cookies used on the 7win platform are as follows:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7win platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.
7win retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, 7win retains account data for a minimum of five years from the date your account is closed. This retention period is required to comply with anti-money laundering regulations and to resolve any disputes that may arise after account closure.
Transaction records, including deposit and withdrawal history and bet history, are retained for a minimum of five years. Support communications are retained for two years from the date of the last interaction. Technical and usage data collected via cookies and analytics tools is retained for a maximum of 13 months.
When your data is no longer required for any of the purposes described in this Privacy Policy and no legal retention obligation applies, 7win will securely delete or anonymise it.
7win takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
While 7win takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7win will notify you and the relevant authorities as required by applicable law, without undue delay.
As a 7win user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 7win support team at [email protected]. 7win will respond to all valid requests within 30 days.
Request a copy of all personal data 7win holds about you, along with information about how it is being used.
Request that 7win corrects any inaccurate or incomplete personal data held about you.
Request that 7win deletes your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that 7win restricts the processing of your data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests.
The 7win platform is strictly for adults aged 18 and above. 7win does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the 7win platform or provide any personal data to 7win.
If 7win becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on 7win, please contact support at [email protected] immediately.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. 7win supports all efforts to keep gambling away from underage individuals.
7win may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. When changes are made, the updated policy will be published on this page with a revised effective date at the top.
For significant changes that materially affect how 7win processes your personal data, 7win will make reasonable efforts to notify registered users via email or an in-platform notification before the changes take effect. Your continued use of the 7win platform after any changes are published constitutes your acceptance of the updated Privacy Policy.
7win recommends that you review this Privacy Policy periodically to stay informed about how your data is being protected. If you have any concerns about any changes to this policy, please contact the support team before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7win handles your personal data, please get in touch with the 7win support team using any of the following channels:
Email: [email protected]
Live Chat: Available 24/7 from any page on the 7win platform
Response Time: 7win aims to respond to all privacy-related requests within 30 days of receipt.
7win is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with the response you receive, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Privacy at 7win is built into the platform from the ground up — not added as an afterthought. Here is what that means in practice for every player.
Every piece of data you send to 7win — from your login credentials to your payment details — is protected by 256-bit SSL encryption. The same standard used by major banks worldwide. Your data travels safely, every single time.
7win does not sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third parties. Your information is used only to operate your account and keep the platform running securely. Full stop.
At 7win, you have the right to access, correct, download, or delete your personal data at any time. Just contact support and 7win will handle your request within 30 days. Your data belongs to you — 7win just looks after it.
All deposits and withdrawals at 7win go through bKash, Nagad, and Rocket — trusted Bangladeshi mobile wallets. Payment data is encrypted and processed securely. 7win never stores your full wallet credentials on its servers.
7win collects only the data it genuinely needs to operate your account and comply with legal requirements. No unnecessary data collection, no fishing for information that isn't relevant to your experience on the platform.
If you don't want to receive promotional emails or notifications from 7win, you can opt out instantly from your account settings or by emailing support. 7win respects your communication preferences without any fuss.